Shampoo Carpet Cleaning

Our service professionals use a rotary scrubber with our eco-friendly shampoos and deodorizers which loosens the dirt and grease off of the carpet fibers and holds it in suspension. The carpet is then extracted with clean water to remove the dirt and any other soils. *Furniture can be moved if requested; heavily furnished rooms may require an additional charge.


The deodorization needs of each carpet are determined during the initial inspection of the carpet. Inspections are made with a visual examination and urine detector or black light, and then the best methods are applied. All carpet shampoos include deodorization, which is added in with the shampoo. If there are odors in areas that need to be individually treated, enzyme digesters are applied to aid in the elimination of the odor (enzyme digesters naturally break down the organic matter that are often the cause of the odors). In the case of extreme pet odors, complete odor decontamination is performed. This includes removing the damaged padding, treating the concrete slab and back of carpet, enzyme treatment, new padding installation, reinstallation of the carpet in that area and a standard shampoo deodorization. If an odor decontamination treatment is determined to not be enough to alleviate the issue, our service professionals will recommend replacement of the carpet. Additionally, in cases where carpet deodorization has been performed, but an odor decontamination is unnecessary, an alternative recommendation of utilizing an ozone machine may be made. In this case, the heat in the dwelling is turned on, and an ozone machine is placed inside for a period of two days, or longer if necessary. The heat aids in the release of the odors, and the ozone machine creates negative ions in a glass chamber which the air molecules pass through, thus breaking them down at a molecular level and neutralizing them.

Carpet Treatments

Dyeing or Tinting – There are various reasons why dyeing or tinting a carpet is needed. Spills create stains, cleaning with bleach can create bleach spots, and life happens. In addition, carpet fades 5-6% on average per year, and more in areas of direct sunlight or heavy traffic (consider areas in front of furniture). Whatever the reason, if our service professionals feel that dyeing or tinting the carpet would be the best option, it will be recommended. The process for both treatments is the same, with varying amounts of dye being used – less for tinting, and more for dyeing. The dye is added into the shampoo solution, and agitated into the carpet using our rotary scrubber to penetrate and insert the dye into the carpet fiber. We use only acid dyes in order to be able to do this.
Dyeing – If there are numerous stains throughout the carpet that cannot be removed, dyeing the entire carpet to one even color will be recommended. The advantages of this treatment include saving half the cost of replacing with new carpet, and extending the life of the carpet.
Tinting – If there are just slight color differences caused from over exposure to direct sunlight or heavy traffic in front of where furniture is placed, tinting the carpet as close to the original color would be suggested. It can also be used to hide or blend patches or spot dyes if the color difference is only slight.

Colorization – The same process for dyeing or tinting is used for this treatment, however, the color of dye used is matched to the color of the carpet. This is primarily used to renew the general appearance of the carpet when spots and stains are absent, but fading from the strong South Texas sun or the after effects of the harsh shampoos from rent-a-machines are apparent.

Blanching – This treatment is only done on acrylic or light colored nylon carpets. Occasionally, light colored or off-white carpets can give a dingy look in areas caused by high traffic. This is a very delicate process and should only be done by professionals trained in this process.

Spot Dyeing – The goal of this treatment is to dye a spot that has been created back to the original color of the carpet. Dye is applied only to the stained area, agitated in with the rotary scrubber during a shampoo, and then the whole carpet is extracted. There are cases where the dye does not take to the fibers because of damage to the carpet from the type of stain caused. In that case, a patch would then be recommended.

Stain Removal – There is a unique and specific removal treatment for each individual type of stain. Some common examples of stains would include:  pet urine, red drinks, wax, rust, paint, gum, oil, and grease. Upon inspection our service professionals will be able to determine the appropriate treatment. Depending on the severity of the stain, some stains may not be able to be removed. In this case, a patch would be recommended.


Patches – Acquired experience over 27 years has produced a level of skill in professional patching that results in consistent indiscernible patches. The area needed to be patched is cut out, and sized in an area of carpet that is hidden (such as a closet), where a larger piece is cut out and trimmed to fit. Special care is taken to ensure the carpet is of the same dye lot and run in the same direction. Our service professionals will then replace the carpet in the area where it was cut from with new carpet that is close in color. The patches are then seamed together using proven products to ensure long lasting results.

Stretches – Over time, ripples or waves in the carpet may occur, resulting in a trip hazard or an unattractive appearance. Our service professionals use power stretchers and ‘knee kickers’ to get the carpet as tight as possible to retain its original appearance, trim excess carpet off where needed, and re-install the edges.

Pad Replacement – This need arises for a variety of reasons, usually because of pet odors or water damage, but is not limited to those reasons alone. The carpet is pulled back, the damaged padding is cut and removed, new padding is installed and secured in place, and the carpet is re-installed.

Entryway repairs – Normal wear and tear can cause the carpet to come apart at entryways simply because they are high traffic areas. When this occurs, the carpet may need to be stretched back into place and either re-seamed or repaired with the proper products. Certain other procedures may need to be taken because of damage caused from the entryway area coming apart.
Z-bar replacement
Tack strip
– This is a thin piece of wood with tiny nails sticking up that is nailed into the slab and then carpet is tacked onto it to hold in place. It may need to be replaced in the event that it is no longer secure.
Gold bar replacement – This is the shiny gold piece of trim that is nailed to the slab and covers the carpet edge and tack strip. It can become damaged easily if the entryway comes apart, and may need to be replaced if it becomes damaged or unsecure.

Water Extraction

Water extractions are needed for a multitude of reasons, i.e. sewage backup, a/c leak, water pipes bursting, etc. Whatever the reason, we offer 24 hour emergency service, 7 days a week, 365 days a year – because water leaks do not have a time schedule. Upon arrival, our service professionals will establish the class and category of the water damage. This will aid them in determining how to proceed based upon IICRC guidelines. After the initial assessment, our professionals will try to minimize the damage to the furniture and any belongings by removing them from the damaged area. Any standing water will then be extracted, as much as possible, with our extraction machines to keep the water from spreading. The carpet is pulled back, and the padding is removed, bagged, and disposed of properly. The concrete slab is then extracted, and both the slab and carpet backing are treated with mold and mildew retardant. The carpet is then laid back into place, given a final extraction, and treated topically with the mildew retardant. Furniture may be placed back onto the carpet, on top of furniture blocks and tabs to protect furniture, and prevent carpet staining. Our service professionals will place air movers and dehumidifiers in the affected area to aid in the drying process. They will then take an initial moisture content reading and then monitor the progress over the next 2 days – monitoring the equipment, moving it as needed, and retaking moisture readings to determine drying efficiency and progress. When the carpet is completely dry, our service professionals will reinstall new padding in the affected area, re-stretch the carpet, re-seam where needed, and move the furniture back into place.

Upholstery Cleaning

Our service professionals are able to clean various types of furniture such as couches, love seats, and easy chairs, and most types of upholstery fabrics, only after carefully evaluating the type of fabric and the best method of cleaning for that type. Specialty cleaning, such as dry cleaning, is available as well. We will transport your furniture to our warehouse, clean it, and return it upon completion. Area rugs, will require careful inspection to evaluate the type of fiber used, and proper cleaning methods as well. Most rugs demand dry cleaning per manufacturer’s recommendations. We will give an estimate, and upon approval, we will transport the rug to our warehouse, clean it and deliver it back to you upon completion.